Orders When an order is placed with The House of Mag Aoide priority is given to fulfilling that order within a couple of hours once payment has been received. If for any reason we are delayed in despatching an order we will contact you immediately by e-mail. All details provided are as secure as possible. Our customers are assured that all credit card details are transmitted via a secure server by use of SSL (Secure Socket Layer) encryption technology. Credit card details are never passed to us via the internet and the amount outstanding for pending orders is automatically withdrawn from your credit card account. If for any reason an order can not be completely processed your money will be refunded.
Payment The simplest , most efficient and our preferred form of payment is by credit card. We accept most major credit cards including MasterCard, VISA and American Express through our payment gateways. Please note that we cannot despatch any item until payment has been authorised and received in full.
Returns Policy We take time to ensure all of our items for sale in our store are individually packaged with care and attention, therefore no gift box should have any form of defect on arrival. If, however, there is a problem, please give us notice without delay (within 7 days of receipt).
